Travely

Travel With Purpose: Social Impact Tourism App

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Project Overview

The Future of Social Impact Tourism 🌎

Travely revolutionizes travel discovery by connecting travelers with local businesses that create positive social impact.

Problem Discovery

Identifying Gaps in Socially Impactful Travel 🧳

Currently, travelers face challenges when trying to incorporate socially impactful activities into their trips. The main difficulties include:

Limited information

It can be difficult to find information about social impact and volunteer opportunities while traveling.

Inefficient planning

Travelers who want to make a social contribution often have to spend a lot of time and effort planning their trips.

Lack of coordination

There is no central platform to connect travelers with social impact organizations and volunteer opportunities.

Research Approach

Diving into user needs📝

To understand the needs and pain points of our target users, we conducted a focused research process:

• Distributed an online survey to 82 participants
• Collected responses across various age groups and travel frequencies
• Analyzed the data to identify key trends and user preferences

Research

82% of Survey Participants Use Google to Find Attractions 🎢

Research

Top pain points 😰

Research

More than half of participants did/would like to do social tourism🕺🏼

Did you get to do anything socially/community wise while traveling?

Research Insights

Research Illuminates Social Tourism Needs💡

Our design for Travely addresses key user needs identified in our research:

Social Recommendations

67% of users are more likely to visit attractions based on social recommendations.

We prioritized a friend-based discovery system for a trustworthy, personalized experience.

Focus on Social Impact

57% demonstrated interest in social impact tourism.

We highlight socially responsible attractions to enable informed, ethical choices.

Flexible Planning

Users find current travel planning apps complex and unreliable.

We developed both detailed planning tools and spontaneous discovery options with local insights.

Social Recommendations

67% of users are more likely to visit attractions based on social recommendations.

We prioritized a friend-based discovery system for a trustworthy, personalized experience.

Focus on Social Impact

57% demonstrated interest in social impact tourism.

We highlight socially responsible attractions to enable informed, ethical choices.

Flexible Planning

Users find current travel planning apps complex and unreliable.

We developed both detailed planning tools and spontaneous discovery options with local insights.

User Persona

Meet Gal and Amitay 🙋🏻‍♀️🙋🏽‍♂️

Based on our research, we developed two key personas to guide our design process:

Primary Persona: Gal Aloni

Secondary Persona: Amitay Erez

User Flow

User Journey From Attraction Search to Booking 🗓️

To address the needs of our personas and other potential users, we designed an intuitive user flow for Travely:

Final Design

The Design That Brings Our Insights to Life 🤝🏻

Main Flow

This flow demonstrates the complete user journey within Travely.

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Customized Home Screen

Features a friendly personalized greeting and quick access to attractions matching the user's upcoming trip or current location. It also provides easy navigation to discover new attractions.

Flexible Trip Planning Option

Users can easily switch between these options depending on their current needs and travel style.

Trip Planner:

Designed for our main persona the organized planner.

It allows users to create detailed itineraries, buy tickets in advance, and schedule daily activities.

Explore Map:

Designed for our secondary persona - the spontaneous explorer.

This feature supports spontaneous discoveries, allowing users to find nearby attractions based on their current location.

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Rewards and Progress Tracking

After each visit, users can earn points and advance through traveler levels. This gamification element encourages visiting more attractions and contributing to local communities, with the added benefit of discounts on future activities.

Impact

Through this project, I learned: 📚

Research Analysis

How to conduct comprehensive online research and analyze the results effectively.

Insights Implementation

I developed the ability to take research findings and user insights and translate them directly into app features and functionality.

Design System

I gained experience in designing and planning a multi-screen application, including creating a cohesive design system.

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Primary Persona: Gal Aloni

Secondary Persona: Amitay Erez